Healcam – Chat roulette with a conscience

Thursday, 22. July 2010

HealCam - Chat Roulette with a conscience

HealCam - Chat Roulette with a conscience

Medgadget have launched a new interactive online service for people with medical conditions – HealCam. The interface will be familiar to anyone that tinkered with Chat Roulette and makes use of a webcam to connect strangers. The difference with Healcam is that it aims to connect people with common medical conditions including, back pain, diabetes, cancer and heart disease.

Medgadget explain it rather well here.

Blood on the printing press

Wednesday, 21. July 2010

Sachin Tendulkar - More than a cricketing legend

Sachin Tendulkar - More than a cricketing legend

Today’s Daily Telegraph report that Sachin Tendulkar is bringing out a luxury, limited edition, book with a signature page made from his blood. The “blood edition”, which also includes unpublished family pictures and Tendulkar’s thoughts about his career, weighs 37kg and contains 852 pages all edged in gold leaf, the Guardian reports. Due to be released next February, The Tendulkar Opus has a price tag of £49,000. Only 10 copies will ever be made and all have been pre-ordered.

“The signature page will be mixed with Sachin’s blood – mixed into the paper pulp so it’s a red resin. It is what it is – you will have Sachin’s blood on the page,” publisher Kraken Media’s chief executive Karl Fowler told the paper.

Within India, Sachin Tendulkar is far more than a sporting icon, his quiet and modest determination reflect the understated ambitions of a nation.

In a bizarre marketing strategy, a luxury book publisher is bringing out a special edition biography of Tendulkar with pages made from his blood.
The “blood edition”, which also includes unpublished family pictures and Tendulkar’s thoughts about his career, weighs 37kg and contains 852 pages all edged in gold leaf, the Guardian reports. Due to be released next February, The Tendulkar Opus has a price tag of £49,000. Only 10 copies will ever be made and all have been pre-ordered.
“The signature page will be mixed with Sachin’s blood – mixed into the paper pulp so it’s a red resin. It is what it is – you will have Sachin’s blood on the page,” publisher Kraken Media’s chief executive Karl Fowler told the paper.

The full report can be read here.

Finland makes broadband a ‘legal right’

Thursday, 1. July 2010

Broadband as a basic human right... in Finland at least

Broadband as a basic human right... in Finland at least

The BBC reported today that Finland has become the first country in the world to make broadband a legal right for every citizen. From July 1 all Finns will have the right to access to a 1Mbps broadband connection. Finland also has vowed to connect everyone to a 100Mbps connection by 2015.

The full article can be accessed here.

Aesthetics not politics: contemporary teenage tribes

Thursday, 1. July 2010

Contemporary teenage tribes

Contemporary teenage tribes

The wonderful Ruby Pseudo published a great piece on ‘Contemporary teenage tribes’ on Canvas8.

They question whether the parameters and polemics at play in constructing a youth subculture are the same as they were 60 years ago? The report touches on drugs, dubstep and disenchantment among UK youth.

Scope

If Jon Savage explained Punk – a subculture existing nearly thirty years ago – as a ‘bricolage’ of almost every previous youth culture, imagine the cultural conundrum we face in examining today’s teenage tribes. Since the birth of the word ‘teenage’ in 1944, we now have material from over 60 years of subculture to analyse for clues to today’s bricolage; but are we jumping the gun in thinking the same parameters and polemics exist around the creation of a youth subculture and tribe today?

Canvas8 subscribers can read the full report on www.canvas8.com

New Philanthropy: CSR and the brand opportunity

Wednesday, 30. June 2010

Chris Arnold presents Ethical Marketing @ Canvas8 from Canvas8 on Vimeo.

Last week was the latest in our range of events for brands and agencies.

This time we looked at the rising trend for New Philanthropy: CSR and the brand opportunity. As well as being an area that I’m passionate about, it is a trend that’s here to stay. People are experiencing an increasing sense of responsibility both for their own actions and those of companies that they associate themselves with – the rising public consciousness. This in turn is impacting the way that brands think, act and communicate. For CSR this means turning from being a footnote in Annual Reports to being an integral part of a brand’s proposition.

Our first speaker was Chris Arnold, ex creative director of Saatchi and Saatchi and founder of the world’s first not for profit ad agency, Creative Orchestra.

Chris drove home the importance of implementing a broader consideration of ethical practice (rather than just ‘eco’) and that this should be encouraged by agencies and consumers alike.

He divulged his ideas around the structure of the marketplace, forgetting demographics and segmenting people by attitudes towards ethical consumption. Those looking to foster enthusiasm among these different groups should focus on ‘people’ messaging, stressing the effects of climate change on them rather than on the ‘planet’.

This understanding of mindsets was underpinned by a strong awareness of organisational setbacks, and the struggles that corporates and agencies encounter when trying to communicate the importance of CSR through to top level decision makers. CSR policies will be incremental in the future of good business, Arnold argued – we just need to have a bit more confidence in making them happen.

In summary, Chris explained that the only way to win  - or even contend – in the race for brand survival is to just be honest. Consumers want to know the truth, and now they are in a position to find it – aided by the UK media, whose tendency to shine a rather large spotlight on anything remotely untoward exposes even relatively innocent brand activities in an unflattering, greenwashed light.

It is vital to demonstrate absolute commitment to changing the business model and putting ethical practice at the heart of all behaviour – and, as the mid-point between clients and consumers, ad agencies have a big part to play in this change.

Our second speaker was Simon Berry, founder of Cola Life.

Simon shared his vision of using Coca Cola’s vast global distribution network to deliver life-saving medical supplies to children in remote parts of Africa. One in five children on the continent die before their fifth birthday, often from dehydration – an easily (and cheaply) remedied affliction. Moreover, this figure has remained roughly the same for over 25 years; yet global corporate infrastructure continues to make inroads into the remotest villages. The Cola Life project tackles this disparity head-on.

This is a world in which an African child can access a cold bottle of Coca Cola but not the water and salts they need to keep them alive: rural communities often run on 35% of the medication they need. Cola Life has sought to use the empty space in Coca Cola crates to house packets of life saving rehydration salts, getting them to the destinations that ordinary healthcare providers simply cannot reach at present.

This idea looks to strengthen local infrastructure rather than reform it, making it more meaningful (and seemingly realistic) in terms of implementation. Simon has been talking to Coca Cola about this idea since 2008 and has learnt much about the barriers to making seemingly simple improvements to such a giant operation.

Coca Cola have their reservations about acting as a partner with a product so removed from their own (and with seemingly large risks that come with associating themselves with healthcare). Simon and his team of volunteers are trying to progress along the ‘no harm’ route with the global giant – pushing the zero risk, non-perishable qualities of the salt and sugar required to save lives, encouraging trials and building local relationships along the way. He calls it a new breed of ‘participatory’ philanthropy – that which enables a win-win alliance for Africa and Coca Cola.

Both of the presentations are available on Slideshare.

On behalf of the team at Canvas8 we’d like to thank the speakers for their talks, Wieden+Kennedy for their loan of the venue and everyone who was able to attend.

Mini Vs. Porsche

Tuesday, 22. June 2010

Bring it on...

Bring it on...

A few weeks ago, Mini took out a full page ad in The New York Times challenging Porsche and their ‘pastel sweater’-wearing owners to go ‘mano a mano’ in a race. The President of Mini USA (also the former Director of Marketing for Porsche) said he was ‘tired of losing the best valet spots to Porsche’. Porsche politely declined the offer, welcoming them to race on any one of the professional tracks ‘where there is more at stake than just t-shirts and parking spaces’.

The sparring continued with more taunts from Mini including a parody of the montage from Rocky IV. Undeterred by Porsche’s condescending rejection, Mini beckoned private owners to step in and race instead. Just as it looked like everything was coming up Mini, suddenly Hyundai piped up, ‘if Porsche won’t play, we will’.

Context

This is not the first time brand altercation of this nature. Previously, BMW and Mercedes exchanged billboard banter, but sadly it never galvanized beyond facile marketing rhetoric. Fiesta and Lamborghini also went head-to-head when Fiesta challenged the giant on cornering and handling. The Fiesta stunt ran like a product comparison  and it didn’t feel like Lamborghini were involved. This campaign is different, however; it is  open, social media-orientated and in a way, rather quite exciting.

But can Mini lose?

Not really. Porsche, however, have everything to lose and nothing to gain. Sketching out the possible outcomes, it’s obvious why Porsche declined:

1. Mini wins  – The Porsche 911 looks like a monumental rip-off.

2. Porsche wins – As expected; a boring, predictable outcome with Porsche to blame. As one commentator described it, it’s like ‘beating up a girl’.

3. Porsche decline – Porsche look like a stick in the mud, a chicken, a scaredy cat, and any other playground taunts you care to throw into the mix.

Ultimately, the risk of loss is not worth the perceived benefit of winning, so Porsche had no option but to decline.

Mini know this. Attacking their direct competitors would make Mini appear serious and plain. Instead, by attacking a competing philosophy of luxury and privilege, they become the underdog in a battle that didn’t previously exist. In the end, Mini lost by two seconds, which by their reckoning, accounts for a $38,000 per second difference. The pre-race build up inevitably dwarfed the actual race – which was somewhat of an anti-climax. Ultimately, Mini triumphed, as expected, with a stream of sentimental comments from spectators, “Mini, even though you still lost, I’d still buy you.” Although some apparently failed to see ‘the point’, “You stacked the deck in your favor, and the 911 still smoked you????? This is the New Coke of automotive PR disasters.”

Insights and opportunities

Playing on the self-deprecating trend, have Mini created a brand that has all the endearing characteristics – and flaws – of a human. They are brave, silly, over-ambitious and fun. The Facebook group now has close to 200,000 members and is filled with fervent debate. There was a response group from Porsche owners called ‘Let’s go to Road Atlanta and shut Mini up’ which is, admittedly, only 1,141 members strong – something which is perhaps indicative of the fragmented competitor.

In reality, Mini is competing with other cars in the same range, but their marketing strategy doesn’t have to; consumers are not one-dimensional. ‘Mini is better than Porsche’ is a far more interesting proposition than ‘Mini is better than Fiesta’ yet it’s just as relevant. Being honest about their brand, Mini admit that while consumers dream of owning a Porsche, many know it’s simply not realistic and so they compromise. Not anymore.

Mini have changed ‘I want a Porsche, but I can’t afford one. Bummer.’

Into

‘Sure, a Porsche would be fun, but who wants to be a pastel sweater-wearing Porsche owner when you can have just as much fun – if not more – in a Hyundai!’

I mean Mini…

Related on Canvas8

Jenny Winfield, ‘Surprise and its role in brand affinity’, 17 May 2010. Available here

Debbi Evans, ‘Can self-deprecating branding work?’, 25 September 2009. Available here

Not really. Porsche, however, have everything to lose and nothing to gain. Sketching out the possible outcomes, it’s obvious why Porsche declined:
1. Mini wins  – The Porsche 911 looks like a monumental rip-off.
2. Porsche wins – As expected; a boring, predictable outcome with Porsche to blame. As one commentator described it, it’s like ‘beating up a girl’.
3. Porsche decline – Porsche look like a stick in the mud, a chicken, a scaredy cat, and any other playground taunts you care to throw into the mix.
Ultimately, the risk of loss is not worth the perceived benefit of winning, so Porsche had no option but to decline.
Mini know this. Attacking their direct competitors would make Mini appear serious and plain. Instead, by attacking a competing philosophy of luxury and privilege, they become the underdog in a battle that didn’t previously exist. In the end, Mini lost by two seconds, which by their reckoning, accounts for a $38,000 per second difference. The pre-race build up inevitably dwarfed the actual race – which was somewhat of an anti-climax. Ultimately, Mini triumphed, as expected, with a stream of sentimental comments from spectators, “Mini, even though you still lost, I’d still buy you.” Although some apparently failed to see ‘the point’, “You stacked the deck in your favor, and the 911 still smoked you????? This is the New Coke of automotive PR disasters.”
Insights and opportunities
Playing on the self-deprecating trend, have Mini created a brand that has all the endearing characteristics – and flaws – of a human. They are brave, silly, over-ambitious and fun. The Facebook group now has close to 200,000 members and is filled with fervent debate. There was a response group from Porsche owners called ‘Let’s go to Road Atlanta and shut Mini up’ which is, admittedly, only 1,141 members strong – something which is perhaps indicative of the fragmented competitor.
In reality, Mini is competing with other cars in the same range, but their marketing strategy doesn’t have to; consumers are not one-dimensional. ‘Mini is better than Porsche’ is a far more interesting proposition than ‘Mini is better than Fiesta’ yet it’s just as relevant. Being honest about their brand, Mini admit that while consumers dream of owning a Porsche, many know it’s simply not realistic and so they compromise. Not anymore.
Mini have changed ‘I want a Porsche, but I can’t afford one. Bummer.’
Into
‘Sure, a Porsche would be fun, but who wants to be a pastel sweater-wearing Porsche owner when you can have just as much fun – if not more – in a Hyundai!’
I mean Mini…
Related on Canvas8
Jenny Winfield, ‘Surprise and its role in brand affinity’, 17 May 2010. Available here
Debbi Evans, ‘Can self-deprecating branding work?’, 25 September 2009. Available hereA few weeks ago, Mini took out a full page ad in The New York Times challenging Porsche and their ‘pastel sweater’-wearing owners to go ‘mano a mano’ in a race. The President of Mini USA (also the former Director of Marketing for Porsche) said he was ‘tired of losing the best valet spots to Porsche’. Porsche politely declined the offer, welcoming them to race on any one of the professional tracks ‘where there is more at stake than just t-shirts and parking spaces’.
The sparring continued with more taunts from Mini including a parody of the montage from Rocky IV. Undeterred by Porsche’s condescending rejection, Mini beckoned private owners to step in and race instead. Just as it looked like everything was coming up Mini, suddenly Hyundai piped up, ‘if Porsche won’t play, we will’.
Context
This is not the first time brand altercation of this nature. Previously, BMW and Mercedes exchanged billboard banter, but sadly it never galvanized beyond facile marketing rhetoric. Fiesta and Lamborghini also went head-to-head when Fiesta challenged the giant on cornering and handling. The Fiesta stunt ran like a product comparison  and it didn’t feel like Lamborghini were involved. This campaign is different, however; it is  open, social media-orientated and in a way, rather quite exciting.
But can Mini lose?
Not really. Porsche, however, have everything to lose and nothing to gain. Sketching out the possible outcomes, it’s obvious why Porsche declined:
1. Mini wins  – The Porsche 911 looks like a monumental rip-off.
2. Porsche wins – As expected; a boring, predictable outcome with Porsche to blame. As one commentator described it, it’s like ‘beating up a girl’.
3. Porsche decline – Porsche look like a stick in the mud, a chicken, a scaredy cat, and any other playground taunts you care to throw into the mix.
Ultimately, the risk of loss is not worth the perceived benefit of winning, so Porsche had no option but to decline.
Mini know this. Attacking their direct competitors would make Mini appear serious and plain. Instead, by attacking a competing philosophy of luxury and privilege, they become the underdog in a battle that didn’t previously exist. In the end, Mini lost by two seconds, which by their reckoning, accounts for a $38,000 per second difference. The pre-race build up inevitably dwarfed the actual race – which was somewhat of an anti-climax. Ultimately, Mini triumphed, as expected, with a stream of sentimental comments from spectators, “Mini, even though you still lost, I’d still buy you.” Although some apparently failed to see ‘the point’, “You stacked the deck in your favor, and the 911 still smoked you????? This is the New Coke of automotive PR disasters.”
Insights and opportunities
Playing on the self-deprecating trend, have Mini created a brand that has all the endearing characteristics – and flaws – of a human. They are brave, silly, over-ambitious and fun. The Facebook group now has close to 200,000 members and is filled with fervent debate. There was a response group from Porsche owners called ‘Let’s go to Road Atlanta and shut Mini up’ which is, admittedly, only 1,141 members strong – something which is perhaps indicative of the fragmented competitor.
In reality, Mini is competing with other cars in the same range, but their marketing strategy doesn’t have to; consumers are not one-dimensional. ‘Mini is better than Porsche’ is a far more interesting proposition than ‘Mini is better than Fiesta’ yet it’s just as relevant. Being honest about their brand, Mini admit that while consumers dream of owning a Porsche, many know it’s simply not realistic and so they compromise. Not anymore.
Mini have changed ‘I want a Porsche, but I can’t afford one. Bummer.’
Into
‘Sure, a Porsche would be fun, but who wants to be a pastel sweater-wearing Porsche owner when you can have just as much fun – if not more – in a Hyundai!’
I mean Mini…
Related on Canvas8
Jenny Winfield, ‘Surprise and its role in brand affinity’, 17 May 2010. Available here
Debbi Evans, ‘Can self-deprecating branding work?’, 25 September 2009. Available here

Enhancing the customer experience – Starbucks gets free WiFi

Tuesday, 15. June 2010

Laptops, iPads and mobile working - coming to a Starbucks near you

Laptops, iPads and mobile working - coming to a Starbucks near you

Starbucks in the US have announced that it will be offering free WiFi access at all its US cafes from next month. About time too. As MediaPost described “For a company that puts the customer experience at the center of corporate culture, the paid WiFi culture in Starbucks outlets was always a bad fit.”

The full report from MediaPost can be found here.

Latest event – New Philanthropy: CSR and the brand opportunity

Friday, 11. June 2010

Coca-Colas global distribution platform - can it open happiness?

Coca-Cola's global distribution platform - can it open happiness?

We’re excited to announced our latest event New Philanthropy: CSR and the brand opportunity on the evening of Wednesday June 23 in Shoreditch, London. In line with past Canvas8 events, the evening will be free to attend with voluntary charitable donations to Water Aid, CIVA and Mobile Movement.

As we acclimatise to post-recession life ‘People’ and ‘Planet’ remain high on people’s agenda but despite good intentions, the economic downturn has made people value cost savings over planet saving. Instead people expect brands to take responsibility for their actions and make a difference on a scale that they, as individuals, are not able to.

From Pepsi repurposing their Superbowl marketing spend with Pepsi Refresh to Puma’s reinvention of the shoe box with Clever Little Bag – people are welcoming, embracing and expecting brands to reflect their values. When brands fail to do this, responses can be damaging.

For brands this means more than just getting their Corporate Social Responsibility (CSR) programme right, it means leading by example.

We’re delighted to welcome two amazing thought leaders in this field – Chris Arnold, founder of Creative Orchestra and author of Ethical Marketing and the New Consumer, and Simon Berry who spearheads the ColaLife campaign. Chris will analyse the importance of implementing CSR at every brand touchpoint and the resulting impact on the customer relationship, and Simon will explain how his incredible ColaLife distribution platform has the potential to ‘open happiness.’

All proceeds from go to the charitable causes of Water Aid, Mobile Movement and CIVA. If you would rather not make a voluntary donation but wish to attend please email us.

Speakers

Chris Arnold

Chris is a creative strategist specialising in ethical marketing. He was Integrated Creative Director of Saatchi & Saatchi before he set up FEEL and in 2009 he started a new model advertising agency, social enterprise and talent incubator all in one – Creative Orchestra.

A champion of ethics, he is author of Ethical Marketing and the New Consumer and is currently writing THUNK (a new way to think). He writes the ethical marketing blog on Brand Republic and has written for numerous publications including the FT, Creative Review, The Times and Brand Strategy magazine. He has also appeared numerous times on TV as a marketing advisor.

Simon Berry

Simon Berry is the founder of ColaLife, a campaign that’s trying to get Coca-Cola to use its global distribution channels for good. By tapping into the fact that you can buy a Coke anywhere in the world, including developing countries, Simon Berry saw the perfect opportunity to utilise the company’s networks to provide children with lifesaving medicines. The idea is simple: ‘social products’ such as oral rehydration salts are packed into the unused space between the necks of Coca-Cola bottles, and then shipped out. After years of persistence Simon is now in talks with Coca-Cola about trialling the idea. Genius.

For more details and to register please click  here.